FAQs

1. What products do you sell at CS20?
At CS20, we specialize in high-quality cricket, soccer, and casual tees, along with a selection of hats and other sports accessories. We also offer home decor items to complement your lifestyle.

2. How long does shipping take for local orders?
Local orders typically take between [5] to [7] business days for standard shipping. For International shipping, delivery usually occurs within [25] to [30] business days. Delivery times may vary depending on your location.

3. What is your return and refund policy?
We offer a 30-day return window for items that are unused, unworn, and in their original condition. Personalized items are non-refundable unless they are defective. Refunds are processed within 7-10 business days after the return is received and approved.

4. Can I customize a jersey with my name or a specific number?
Yes, we offer customization options for our jerseys. You can choose to print your name, a specific number, or any other preferred text on the back of your favorite jersey.

5. How can I track my order?
Once your order is shipped, you will receive an email with a tracking number. Use this number to monitor the progress of your delivery through our courier’s tracking system.

6. Do you offer free shipping?
Yes, we offer free standard shipping on orders over [Rs 10000] for domestic buyers only. For orders below this amount, a flat rate shipping fee applies.

7. How can I contact customer service?
You can reach our customer service team via email at [fmn951@gmail.com] or by calling on whatsapp [+92-302-8560209]. We are here to assist you with any questions or concerns you may have.

8. What payment methods do you accept?
We accept various payment methods, including credit/debit cards, PayPal, and other secure payment options. All transactions are processed securely.

9. Can I exchange an item for a different size or color?
Yes, exchanges are available for items in their original condition, subject to product availability. Please contact us to arrange an exchange.

10. Do you ship internationally?
Yes, we do.